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Customer Reviews

Based on 4 reviews
50%
(2)
25%
(1)
25%
(1)
0%
(0)
0%
(0)
M
Mickey Fitzpatrick
Stylish Bike

The Urban Deluxe is a great looking bike that practically ride's itself. I recommend this eye catching bike without reservation. I've enjoyed riding around town with my wife and her bike during which multiple folks have commented on how much they like the style. My wife prefers the Urban Deluxe to her own Schwinn Beach Cruiser. If only it came in her favorite color, pink, I'd purchase one for her too.

My only complaint (thus the 4 start rating) is that the bike came with assembly instruction that were not specific to the Urban Deluxe but rather more general and generic to Firmstrong's other line of bikes. Consequently, after attempting to assemble the bike based upon the unhelpful instructions, I had to take it to a bike shop to have it put together, which cost me an additional $100+ on top of the fairly steep price I had already payed for the Ubran Deluxe.

P
Paul

Terrible stock saddle, if your 6 foot or taller these bikes are too small for you. Unless you put the seat way up and who wants to do that on a stretched cruiser. With a new seat it's pretty comfortable of a ride. If your not a tall person. Honestly, save another $50.00 and buy a MACARGI. THATS MY HONEST OPINION. SORRY FIIRMSTRONG..

C
Christopher Spencer
A real chopper bike

Can you put a fat tire on the back of the stretch cruiser an a regular 24"x2.125" wheel and tire on the front for a real chopper look?

G
Gee
Worth it

I really do enjoy my bike. People literally stop me or pull over in their cars to tell me how nice it is.
Was worth every penny. Also thanks for your great customer services.

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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