Accessibility & Digital Privacy

Our Commitment

At xdsbikeco.com, we believe everyone should be able to access information about our bicycles, browse our website, and receive assistance when needed.

We are committed to improving the accessibility and usability of our website for all customers, including individuals with disabilities. We also value customer privacy and work to use personal information responsibly and transparently.

Digital Accessibility

We strive to make xdsbikeco.com accessible and user-friendly for the broadest possible audience.

As part of our ongoing accessibility efforts, we use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a reference when reviewing and improving our website.

Our accessibility efforts may include improvements to:

• Website navigation and keyboard accessibility;
• Alternative text for meaningful images;
• Page headings and content structure;
• Text readability and color contrast;
• Links, buttons, forms, and product information; and
• Compatibility with commonly used browsers and assistive technologies.

Our website is built on the Shopify platform and may include third-party applications, integrations, and content. Because website technology and accessibility standards continue to evolve, some areas of the website may not provide the same experience for every user, browser, device, or assistive technology.

We continue to review our website and make reasonable improvements as accessibility needs and technology evolve.

Need Assistance?

If you experience difficulty accessing any part of xdsbikeco.com, viewing product information, completing a purchase, or using a website feature, please contact us.

We will make reasonable efforts to provide the information, product details, or assistance you need through an alternative method.

When contacting us, please describe the page, feature, or information you were trying to access so we can better understand the issue and assist you.

Digital Privacy

We value the privacy of our customers and work to limit the collection and use of personal information to legitimate business purposes, including:

• Operating and improving our website;
• Processing and fulfilling orders;
• Providing customer service;
• Maintaining website functionality and security;
• Understanding website performance; and
• Meeting applicable legal and business requirements.

Like most online retailers, xdsbikeco.com uses Shopify and selected service providers to support website operation, checkout, payment processing, order fulfillment, customer support, analytics, security, and other business functions.

We periodically review the applications, technologies, and third-party services used on our website and seek to limit unnecessary collection or use of customer information.

We do not sell personal information for monetary compensation.

For more information about the personal information we collect, how it may be used or disclosed, and the privacy rights and choices that may be available to you, please review our Privacy Policy.

Ongoing Improvement

Accessibility, privacy practices, website technology, and applicable requirements continue to evolve.

We periodically review our website, content, applications, and service providers and may update this statement as our website and business practices change.

We welcome feedback and use customer experiences to help identify areas where our website can be improved.

Contact Us

If you experience an accessibility barrier, need assistance placing an order, or have questions about this statement, please contact us:

Email: info@xdsbikeco.com
Phone: 626-228-2983

Mailing Address:
xdsbikeco.com
1638 Adelia St.
South El Monte, CA 91733
United States