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Customer Reviews

Based on 4 reviews
Great Bicycle and Excellent Customer Service

This is our fourth Firmstrong bicycle. Our girls have had the 20", 24" and now the 26" 3-Speed models and each one has been well made and lasted long beyond what I would have guessed. With our last bike, we had some technical difficulties, but the customer service was speedy and thorough and had us back on the bike within days. You cannot go wrong.

Just As Good As The First One!

This was my second purchase and it is just as good as the first! The red paint job is astonishing and I could not be happier with it. The shifter required a slight adjustment but this is covered in the instructions as well as numerous YouTube videos. The quality and fitment is excellent. This is just simply a wonderful bike to have, is so easy to maintain, and due to its level of construction will give you many years of enjoyment in my opinion.

You Won't Be Disappointed - Exceeded Expectations!

The bike was shipped and received much sooner than expected despite anticipated delays. The packing and protection used for shipping was superb! I have unpacked and assembled many bicycles and this one by far had the best protection I have ever seen. The instructions for assembly are very clear with color illustrations (rare) and are easy to follow. The assembly was trouble free and should be easy for the first time assembler. The mint green looks great (actually gorgeous) and my wife is very pleased with the comfort and simplicity (shifting-3 Speed Nexus and coaster brake). I like the ease of maintenance. As stated in the title, you won't be disappointed as this bike delivers on many levels. It certainly exceeded my expectations and I plan to buy another just to keep on hand when family and friends visit. The only suggestion I would offer is to include a small pack of grease for lubing the seat post and quill stem as I expect many may not have this on hand and just assemble without it...which I DO NOT recommend. A great addition to you stable!

Great bike!

Love love love! Such a fun, easy bike to ride. The seat is so comfortable compared to my mountain bike. I’ll never ride another bike again. Easy to assemble. Fast shipment. No complaints.


Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company? is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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