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Customer Reviews

Based on 12 reviews
92%
(11)
0%
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8%
(1)
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0%
(0)
J
Jason

Arrived fast. Appears to be good quality but haven’t rode it yet. Just assembled. They gave great detailed directions. So far it’s 6 stars!!

C
Customer

The bike was a gift for my ten year old granddaughter, she loves it

J
Jennifer Wiseman
A fabulous birthday present to myself!

I ordered the Urban Lady 24" single speed cruiser in purple less than a week ago and it arrived yesterday--it is a beauty! The packaging was perfect--the bike was well protected and had no damage. The instructions were clear--I have absolutely NO experience putting together a bike, or even riding one since age 11 (I'm turning 56 this week), and I had it together without any help within 90 minutes (and I was being very slow and methodical). The bike is comfortable--the seat is wide, I can reach the ground, and I can sit straight up with my forearms parallel to the ground hanging onto the handlebars (I am 5'3" and have fairly short legs). I like the coaster brakes--I have hand arthritis and it is much easier for me to brake by backpedaling. So excited to be trying something new for my birthday!

D
Donya Heth
Awesome Bicycle!

My husband bought me this bike...a vanilla one. It is beautiful, and I absolutely love it!! It is the perfect little beach cruiser. I am 5'4" and it fits me perfectly. It is lightweight and goes super fast with very little effort.
I had to go back and order a cupholder and a bell to match. Can't wait til they get here.
Highy recommended!!

K
Kate
Love my Bike!

This is a really nice bike! Looks great and rides super! Company is very responsive and great to work with. I got the fenders and bell to go with the bike and I am glad I did. Looks fabulous!

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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