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Customer Reviews

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J
Joel Swanson
Solid choice for the price point

I only looked for a new hybrid because my all-time favorite bike, a Raleigh 3T was stolen from my garage last August. Having bought my XDS Cross 300 last fall and living in northern Minnesota, I have been putting it to the test on our local paved trails only recently, logging just over 35 miles so far. But first things first: unboxing and set up: XDS does a fantastic job packing the bike securely; it was efficiently arranged to make set up quite hassle free, despite directions, based on some glaring spelling and syntactic errors, clearly not written by a native English speaker. However, using a little common sense, I was able to have a ride-ready bike in about twenty minutes. The components (brakes, shifter, and derailleur) are mid-level Shimano and have performed as designed so far. The shifters utilize a thumb and finger trigger mechanism, easy and accurate to use. The front shocks are probably unnecessary but do soften the bumps and divots. I switched out the seat with one a bit less firm and also added a 70mm (max) fork stem extender to raise the handle bars for a bit more comfort. So far, the bike has been more than I expected, and I am beginning to miss my Raleigh less with each ride. For the money, I feel it is a solid choice for the rider who wants to get in shape by pedaling paving trails in modest comfort, but--don't get me wrong--this bike will happily respond when pushed with as much athleticism as a middle-aged fella (or gal) can dish out!

J
Jim
Great Value!

I ordered this bike to have something to cruise around the neighborhood and was surprised to get so much more. This bike is great, high quality, and more than what I needed.

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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