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Customer Reviews

Based on 4 reviews
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Michael D
Wonderful customer service.

I just want to say thank you so much for shipping the new bike right away. It showed up today, and we love it!
My daughter is absolutely over the moon and has been riding her new bike in the rain.
Wonderful customer service.

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Christy A Wheeler
so cute!

all my daughter wanted for her birthday was a cruiser bike! Everywhere has been sold out, due to comic there is a shortage of bikes here in NY. I got on Google and found this site with this bike. Took a chance on it, she picked the mint green and we are in love! The bike came just in time. THE DAY OF HER BIRTHDAY! Literally received it within 5 days. And it was SO EASY for me to put together! Definitely please all around. Will be recommending people get their bikes thru here! Thank you so much!

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Alanah Joseph
Really Great

This bike was very good I love it my mom bought it for me even if it was expensive and it came right on time it shipped very good I can’t wait to use it thank you for the bike you guys you are amazing I really like the bike there was no baby blue it was sold out so I got mint green thank you so much stay safe and have a wonderful day but it was very hard to put together I had help tho so that was good I got to ride it it was very sturdy might need a helmet tho the brakes work everything works thank you so much

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T.C. Naquin
Good bike. Good service.

I like this bike quite a lot for my 8-year-old. It's classy and sturdy. The bike came really quickly, and this company (XDS) responded to my questions. I do think that Firmstrong should write more detailed instructions for assembly. We had an issue with struts; there are actually two different strut lengths, but the instructions said nothing about any of that and provide only the vaguest pictures. Next time I order a bike, we'll definitely order from XDS again and we'll just pay a bike shop to assemble it! Also, the creamy white of the seat doesn't match the stark white of the handle bars, likely due to a material difference. An 8-year-old will never notice.

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