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Customer Reviews

Based on 13 reviews
85%
(11)
8%
(1)
8%
(1)
0%
(0)
0%
(0)
R
Ryan M
BEST BIKE I'VE EVER RIDDEN

Bought the Bruiser last summer. It had a warped wheel which I didn't notice till about 2 months later. Called customer service and had a replacement wheel within 2 weeks even though I was outside of the return date. Customer service is outstanding and the bike is awesome. I have back pain constantly and riding my mountain bike was making the pain worse. I sold my mountain bike and bought this bike. The prices of these bikes are fantastic and the quality and comfort is second to none. Best bike I have ever owned. The company backs up their product. You will not be disappointed with the purchase.

J
James Kuhn
Single Speed Bruiser

I received my Bruiser a week ago. it arrived via FedEx a day late, but in good condition. Assembly was simple with the enclosed directions, there's also a video available if that's better for you. The bike is well-made and paint and graphics are attractive. The only color available was a matte grey with black rims. I was looking for a strong, basic bike and the Firmstrong Bruiser fits the bill. It rides well and the saddle is very
comfortable. Overall, I'm pleased with my purchase, although I wish more color options had been available. The handlebars look a little small in diameter, but seem solid with no flex. When I purchased the bike I thought the grips and saddle were real leather, however they are a synthetic leather material. For the price point, it would have been a nice touch for genuine leather. Price was inline with other quality made bicycles in the market. If, you're looking for a well-made, basic bike, the Bruiser should suit your purposes.

b/r

Jim

D
Don Yost
Price

So they went up in price over night and you still don’t have most colors in stock? Come on.

F
Frank Fuss
Love It

This bike is one BMF. I love the Matt colors. The handlebars are great. Like the leather grips. Like the seat. Like everything about it. Because of that I’m ok with the price. Was packaged well and made it cross country with FedEx in good shape. Thanks XDS

A
Alissa
good bike

I ordered a bike from you a month or so ago for my son's 15th birthday, which is actually tomorrow. I finally got it out of the box and put it together today. I must say, that is one bada$$ looking bike and he LOVES it! It is so well made, easy to put together and looks amazing! I was kinda worried because he is 6 ft 2 or more and 240 lbs, and I knew I wasn't going to find a good bike with a good fit for him at Walmart. Lol
This fits him so well.
So, just Thank you! Thank you for making a good bike, shipping it so I receive it in good condition, and making this single mama happy to have spent the money and trusting your company and reviews!

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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