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Customer Reviews

Based on 4 reviews
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D
Donna
Excellent service

Hello - just wanted to thank you for the excellent service and for the sweet ride. I will use your company in the future.

J
Jane
A perfect bike for me

The Siren bike goes with a leisure frame design good for taller ladies. I picked the baby blue one. When I opened the box, I was surprised that it looks so prestige. The blue color is very feminine. The frame design is nice looking and easy for a lady to ride on it. The assembly was within 1 hour. Then I rode the bike in our small town. Very convenient! I like it and would like to recommend to my friends.

A
Alice
Good bike

This bike is very good looking and comfortable to ride. I take the vanilla color. When I drove around in our neighborhood, people all praised it a nice bike, and I felt very comfortable to handle it. Lastly, I need to state that XDSBikeco.com has an excellent customer service. Whenever I emailed them for some enquiries, they responded very quickly. Fantastic! I like this bike, and I would like to recommend this company to other people too.

C
Christy G
Comfortable ride for my tall frame

Let me start by saying I love this bike! I bought the Mint Green and it is a beautiful pearlized color. It shipped and was delivered in under 5 days! It was easy to put together and easy to make adjustments as needed. This bike delivers for taller women! I'm 5' 11, most of my height is in my legs and I have always had issues with bikes that didn't give my legs the reach they needed for good extension. The adjustable seat and handle bars made it easy to find the perfect fit right out of the box. The seat is wide and very comfortable, heavy duty springs give the seat a lot of support. I love the low bar design that makes it easy to step into the bike. No need to throw your leg over the seat. It's easy to peddle and get this bike moving. The fenders give it a classic look. The big tires and matching rims are sweet and back peddling stops the bike easily. If you're looking for a single speed beach cruiser, this bike is for you.

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

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