Free shipping within the Continental United States

Customer Reviews

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
T
Tessa
Love my bike!

Super fast shipping despite this pandemic. The directions for assembly are a little confusing but it was a fairly fast process. Smooth ride and gorgeous mint green.

T
Tim Daly
Outstanding Quality and Service!!!

Purchased the Bella 3 speed for my wife's birthday after doing extensive research and with all of the positive reviews, I chose XDS Bikes for her bike. I was very concerned about getting the bike on her birthday and I was completely overwhelmed with the level of service the sales team provided! Although they couldn't promise an exact delivery, these folks went way above my expectations and the bike actually arrived earlier than expected. It took maybe 15 minutes to assemble the bike after watching their Youtube video and the bike is amazing!
The precision of the components and the well designed packaging made for a wonderful experience and I absolutely highly recommend these bikes and XDS! They are a great team with a great product!
My wife was completely surprised and deligted about her new bike as can be seen in the video link attached!
Thank you all for such a great experience and a memory of a lifetime!
Cheers,
Tim
https://youtu.be/WHAZ-New0WI

D
Dawn
Quick delivery

I just wanted to thank you for shipping the Bella bike so quickly. After waiting a couple of months for a bike that we found out was not coming we ordered this bike, we named Miss Bella, for our special needs daughter. When it came on Monday she was so tickled as we were. We are looking forward to making memories with her on the bike trails. Thank you again.

D
Don
NICE!

Just assembled for my wife who by the way loves the color, he new bike. Love the handle bars, the seat, all of it. It assembled easily, took about an hour. The quality top to bottom seems to be top notch!

FAQs

Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company?

XDSBikeco.com is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

Didn’t find your answer?

Don't hestitate to contact us