Free shipping within the Continental United States

Customer Reviews

Based on 4 reviews
Michael D
Wonderful customer service.

I just want to say thank you so much for shipping the new bike right away. It showed up today, and we love it!
My daughter is absolutely over the moon and has been riding her new bike in the rain.
Wonderful customer service.

Christy A Wheeler
so cute!

all my daughter wanted for her birthday was a cruiser bike! Everywhere has been sold out, due to comic there is a shortage of bikes here in NY. I got on Google and found this site with this bike. Took a chance on it, she picked the mint green and we are in love! The bike came just in time. THE DAY OF HER BIRTHDAY! Literally received it within 5 days. And it was SO EASY for me to put together! Definitely please all around. Will be recommending people get their bikes thru here! Thank you so much!

Alanah Joseph
Really Great

This bike was very good I love it my mom bought it for me even if it was expensive and it came right on time it shipped very good I can’t wait to use it thank you for the bike you guys you are amazing I really like the bike there was no baby blue it was sold out so I got mint green thank you so much stay safe and have a wonderful day but it was very hard to put together I had help tho so that was good I got to ride it it was very sturdy might need a helmet tho the brakes work everything works thank you so much

T.C. Naquin
Good bike. Good service.

I like this bike quite a lot for my 8-year-old. It's classy and sturdy. The bike came really quickly, and this company (XDS) responded to my questions. I do think that Firmstrong should write more detailed instructions for assembly. We had an issue with struts; there are actually two different strut lengths, but the instructions said nothing about any of that and provide only the vaguest pictures. Next time I order a bike, we'll definitely order from XDS again and we'll just pay a bike shop to assemble it! Also, the creamy white of the seat doesn't match the stark white of the handle bars, likely due to a material difference. An 8-year-old will never notice.


Please read our FAQs page to find out more.

Does my bike come fully assembled?

The bike is 85% assembled and packed in a bike box when the bike is delivered. You'll need to attach the front wheek, handlebar /  stem, seat post / saddle, pedals and accessories. Refer to your owner's manual for assembly instructions or check out our handy video tutorials. 

We understand everyone's ability and confidence to assemble bikes will vary, so we're here to help! Contact us if you need some tips, or check in with your local bike shop.

How long will it take to receive my order?

Most of our orders are delivered using FedEx and USP Ground services and arrive within 5 days after the order is processed, depending on where in the country you’re located. See the below map for a general estimate of delivery times, based on FedEx Ground transit. Please note that delivery time may vary and depends on the carrier.

Please note that if you request a signature and are not at home to sign for your order, the courier may take your package back with them. 

Is XDSBIKECO.COM a real company? is in fact a real company with offices and distribution in South El Monte, CA.

What is the weight of the bike?

The weight of the bike varies by model. Check the description of the bike on our website. If it's not listed, contact us for more information.

What is the max weight capacity?

Our bikes' weight capacity is from 300 lbs to 400 lbs. It varies by models. 

Where can I find information on bike maintenance?

Your owner's manual has some great tips for routine maintenance.

My bike was stolen/ How do I find the owner of a bike?

If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.

For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities. 

Local authorities should submit requests for product registration info by email by attaching a written request on official letterhead. 

Didn’t find your answer?

Don't hestitate to contact us